How to: Polycom Phones Exchange Contact and Calendar Integration issue

Michael Mirel.

Published:

How to resolve this issue? two different approaches

There are a few different approaches which can be used to resolve Exchange integration issue depending on the number of devices we have:

Web Management Interface

 

  • To access the Polycom Web Configuration Utility for the phone simply enter http://<IPaddress> in a web browser using the IP address of the phone.
  • Enter the device Admin password (456 by default) and then navigate to the Settings > Applications menu.
  • Expand the Exchange Applications sections and select Enable for the Exchange Calendar setting.
  • Populate the Exchange Server URL field with the entire Exchange Web Services URL for the desired Exchange Client Access Server. (e.g. https://exchange.domain.local/EWS/exchange.asmx).  Do not enter just the Exchange server FQDN as this will not work, the entire EWS URL must be specified.
  • Click Save to write the configuration changes to the phone, which will automatically reboot the device.

 

 

Provisioning

  • Simply add the following configuration parameters to the existing configuration file

 

Attribute Value
feature.exchangeCalendar.enabled 1
exchange.server.url https://exchange.domain.local/EWS/exchange.asmx
exchange.meeting.reminderEnabled 1 or 0

 

 

By Michael Mirel.

A highly talented and adaptable technology expert working in roles of greater responsibility. Successfully planned, architected and subsequently implemented a variety of responsive, intelligent and robust solutions. Motivated by business and technical challenges that require unique and out of the box solutions.

Focused on Microsoft Unified Communications and core infrastructure solutions as well as Cloud Services platforms (Azure and Office 365).

Facebook Comments