As the world’s most advanced unified communication (UC) platform yet available, the Microsoft Skype For Business application allows you to fully enhance or replace your current communication platforms. It also allows you respond faster and better to clients, partners and employees. The efficient and swift communication will dramatically improve your connectivity, mobility, time-efficiency and help […]
A Skype for Business hybrid deployment is a deployment where users of a domain, such as contoso.com, are split between using Skype for Business Server on-premises and Skype for Business Online. Some of the domain users are homed on the on-premises Skype for Business Server pools, and some users are homed in Skype for Business […]
Let us know what you need, so that we may offer you the best solution – for you. Skype for Business Server supports on-premises deployment of one or more sites that can be scaled according to your availability and location requirements. We implement Skype For Business Server, giving you the framework for any type of […]
The hardware solutions NeWay implements in Skype For Business based UC projects incorporates equipment that has been tested and approved by Microsoft, along with hardware by the world’s leading manufacturers, with which NeWay cooperates. Some of this hardware includes: Polycom IP Phones Headphones, cameras, speakers and microphones for Skype For Business environment, made by Microsoft, […]
Whether you’re a local organization or an organization with many global branches, it is important that you have an available 24/7 support team which should consist of a large variety of experts that can help with any SFB related issue and can also help with all of its integrated products. Neway is one of […]
Microsoft Azure is a public cloud computing platform that provides a wide range of cloud services including those for analytics, storage and networking. It provides users with the ability to choose from any array of already existing services and also to develop and scale new applications. Azure provides both PAAS and IAAS services and supports […]
System Center offers a simplified data center management experience for complex, heterogeneous workloads. With its comprehensive monitoring, hardware and virtual machine provisioning, rigorous automation, and configuration management setup, System Center keeps you in control of your IT—whether on-premises, in the cloud, or across platforms.
EMS is a complete, integrated suite for enterprise mobility, it is inclusive of productivity, identity, access control, management, and data protection. It gives you an effective way to deploy and operate a mobility solution in your organization.
Active Directory is a database that keeps track of all the user accounts and passwords in your organization. It allows you store your user accounts and passwords in one protected location, improving your organization’s security. Active Directory is subdivided into one or more domains.
Exchange is a popular Microsoft messaging system that includes a mail server, an e-mail program (e-mail client), and groupware applications. Designed for use in a business setting, the Exchange server is often used in conjunction with Microsoft Outlook to take advantage of Outlook’s collaborative features, such as the ability to share calendars and contact lists.
We provide a 24/7 platforms support desk, maintenance services and contract renewals.
One of Microsoft most comprehensive and configurable tools, SharePoint, is a web application for all your collaborative needs. It functions as a document management and storage system, and helps you monitor workflow, create project-based environments, collaborate with other users within the organization, search and index existing and new data with an aim to altogether share […]
Microsoft Office 365 is a cloud-based service that is designed to help meet your organization’s needs for robust security, reliability, and user productivity. Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite […]
Power BI is a suite of business analytics tools to analyze data and share insights. Monitor your business and get answers quickly with rich dashboards that is available across all devices. Power BI transforms your company’s data into rich visuals for you to collect and organize so you can focus on what matters to you.
Keep your projects, resources, and teams organized and on track. Easily and efficiently plan projects, track status, and collaborate with others from virtually anywhere.
We provide a 24/7 support desk, maintenance services and contract renewals.
Whether you’re a local organization or an organization with many global branches, it is important that you have an available 24/7 support team which should consist of a large variety of experts that can help with any SFB related issue and can also help with all of its integrated products.
Neway is one of the only companies equipped to provide such extended service.
Neway’s service certifications include:
Single point of contact is Neway’s support methodology, which means that one representative will manage all of your needs.
Neway is a Communications solution Microsoft Gold Certified Partner with more than 10 years’ experience in operating support centers for Microsoft products.
Neways has conducted hundreds of office 365 and cloud solutions implementations projects.
Our support system is characterized by professionalism, availability and personal service that seeks to serve each of our company’s customers along the way, starting from the very first step, through the support and service up to the complete implementation of the project.
Each call is routed to the designated contact person best suited for the client, and their specific need as well as their SLA.
Our support system is backed up by Microsoft support engineers (up to second level support) due to our Microsoft Premiere Service for Skype for Business Partner.
Our services include:
The option of sending MS Field ENG to any location worldwide – and SLA conditions as prescribed.
NOC service, which provides a pro-active support approach to discover and resolve issues and problems before they cause damages.
Neway operates an online digital support system which enables constant monitoring on each ticket or call; the alert system makes sure that all calls and tickets get treated in time.
You can contact our support system via chat, phone or email in any language, we assure Neway’s clients of our all around availability.
proactive remote managed services that includes:
Monthly reports with insights and diagnostics
SBC Maintenance and Management
Device Provisioning and Management
Endpoint Devices Maintenance and Management
using the Network Operations Center (NOC)