Neway Harbor

Neway Harbor is a managed service for Azure customers. We will take proactive and reactive measures to support and help you maintain, optimize and control your Azure environment and its resources.

With Neway Harbor, you can stop worrying about your infrastructure and focus on what matters to you the most, your business. leave the rest to us!

 

Why?  With the ever-changing landscape of cloud services and available features, more and more organizations are finding it challenging to keep up with best practices as they try to maintain their resources running smoothly and securely.

 

How? Using Azure tools and services, we will help you to monitor, maintain and optimize your Azure environment, cut costs and stay on top of things with best practices, patches and security guidelines.

 

 

Service Tiers

We offer three tiers for our managed service:

 

*Restoration and DR work is for resources protected by Azure Backup and Azure Site Recovery only.

As part of this offering, we will monitoring your resources using available Azure tools.

This includes the monitoring of, but not limited to:

  • Virtual Machines
  • Storage
  • Databases
  • Network Resources

We will continuously review your environment and ensure it meets best practices and is up to date with the latest patches:

  • Patching of Windows Virtual Machines
  • Ongoing review of log analytics
  • Periodic HA & DR validation (for protected workloads)

We don’t expect your needs to stay the same, so we will continuously work to help you optimize your systems to meet with your requirements:

  • Identify up-scaling needs and down-scaling opportunities
  • Infrastructure performance fine-tuning
  • Assistance with cost optimization

We are here always here for you, especially when things are not working quite as expected, we will provide you with:

  • Root cause analysis and issue resolution support
  • Backup restoration
  • Disaster Recovery assistance (for protected workloads)
  • Consultation with our top team of experts whenever you need them